Privacy Policy

How Tembo Trade collects, uses, and protects your information.

Last updated: April 2026

Information We Collect

We collect information that you provide directly to us when you create an account, configure your tenant, or otherwise interact with Tembo Trade. This includes contact details, business information, transactional data, and any content you upload.

How We Use Your Information

We use the information we collect to operate, maintain, and improve the Tembo Trade platform; to process transactions; to send important notices and updates; and to provide customer support.

Data Sharing

We do not sell your personal information. We share information only with service providers who help us operate the platform, with payment processors for transaction processing, or when required by law.

Data Security

We use industry-standard security measures including encryption in transit and at rest, isolated tenant environments, and access controls to protect your data.

Your Rights

You may access, update, or delete your personal information at any time through the admin portal. For requests we cannot fulfil through the portal, please contact support@tembotrade.com.

Contact

If you have questions about this policy or our practices, contact us at support@tembotrade.com.